The hot tub sells the booking.
We make sure it delivers.
Full-season hot tub maintenance for Big White, BC homes and rental properties. Clean, balanced, and 100°F before every check-in, all chemicals and filters included, one flat price. You get proof after every visit and never think about it again.
One bad review costs more than a season of maintenance.
Guests book ski chalets for the hot tub and they mention it in the review either way. One green, lukewarm, or frozen tub turns a 5-star stay into a 3-star review, and on Airbnb your listing wears that review for years.
Most owners find out something's wrong the same way their guests do: at check-in, on a Saturday, at -20°C. By then it's a refund, an apology, and a scramble to find someone who picks up.
One flat price. Everything included. Pick your package.
The Guest-Ready
- Startup and shutdown
- Routine water care minimum 2x per week, all season (Nov 15 – lift close)
- Check-in and check-out inspections on every booking — clean, balanced, 100°F before your guest arrives
- Synced to your booking calendar — new reservation appears, guest-ready check gets scheduled. You never have to tell us a guest is coming. (We only see dates, nothing else)
- All chemicals included, plus two new standard filters per season
- Two full water changes included per season
- Automatic freeze-watch: below -20°C, checked within 24 hours — you don't have to call
- Photo + water readings texted to you after every single visit
- A direct line to us, 7 days a week — the people who service your tub, not a dispatcher
The Worry-Free Winter
- Startup and shutdown
- Routine water care weekly, all season
- Extra visits when the water or the weather calls for it — cold snaps, heavy-use weekends, post-water-change checks at no charge
- Arrival-ready on request: text us before you drive up and you get a clean, balanced, 100°F tub when you walk in
- All chemicals included, plus two new standard filters per season
- One full water changes included per season
- Automatic freeze-watch: below -20°C, checked within 24 hours — you don't have to call
- Photo + water readings texted to you after every single visit
- A direct line to us, 7 days a week — the people who service your tub, not a dispatcher
Vacation Coverage
Not ready for a full season? We also cover tubs short-term while you're away — 2 checks per week, chemicals included, freeze-watch, and photo updates after every visit, from $90/week.
Text or email us your dates. Subject to availability.
In writing, not in vibes.
These aren't promises. They're standards with money behind them.
The Guest-Ready Standard
Every check-in, your tub is clean, balanced, and 100°F verified, photographed, and texted to you before the guest arrives. That's the standard, and we put money behind it: any turnover that doesn't meet it is on us, free, with a 2-hour response.
The Freeze-Proof Guarantee
Below -20°C, every tub on our client list gets checked within 24 hours, automatically — that's how tubs don't freeze. We're confident enough to back it in writing: a frozen tub under our full-season care means your next season is free.
The 30-Day Out
Prepaying for a season shouldn't feel like a bet. First 30 days of service, any reason, pro-rated refund. No questions asked.
You see every visit. From anywhere.
After each service, we text you: photo of your tub, temperature, pH readings and anything that needs attention. You'll know your property is guest-ready from Vancouver, Calgary, or a beach in Mexico. No portal, no app, no login — just proof, delivered.
Big White locals, ready to serve you and your guests.
We're Gabriel and Julie, we live at Big White all winter, and we've been looking after hot tubs on this mountain the last few years. We know what -20°C nights, heavy snow loads, and back-to-back check-in do to a tub. That's also how a 2-hour response and a 7-day-a-week availability are actually possible. Your gate codes and keys stay with two named, insured locals, not a rotating crew.
You're one of 25. Not one of 200.
Big service companies run long client lists and longer response times. We run 25 properties — enough that every tub gets checked on schedule and readied before every arrival, few enough that when you text, we're there the same day. When the client list is full, it's full until next season.
Managing multiple units? Portfolio contracts are handled separately — see our property manager page.
How it works
- 01
Reserve your spot
2-minute form below, or call/text us directly.
- 02
Startup week (Nov 1–15)
Your hot tub is filled, heated, and properly balanced before opening day, so it's ready when the season begins.
Prefer a later startup? We can schedule it around your plans.
- 03
Forget it exists
Service runs Nov 15 through lift close. You get texts. Your guests get a hot tub. That's it.
Reserve your spot for winter 2026–27.
If you want this winter handled, reserve now. If we're full, we keep a waitlist for cancellations and next season.
Or skip the form — call or text 438-826-5508. You'll reach the people who service your tub, not a call center.