For Big White Property Managers

Send us your booking calendar.
That's the last thing you'll have to do.

We connect to your Airbnb and VRBO calendars, cover every check-in, and guarantee the standard in writing.

Send us your calendar link. Once.

We handle every booking after that, all season.

2 hr
Response if a tub isn't ready
24 hr
Cold-snap check, every tub
100°F
Verified before every check-in
0
Times you tell us a guest is coming

Your week, before and after.

How it works now
  • Booking comes in
  • Someone remembers to tell the tub service
  • You wait for confirmation
  • You follow up when you don't hear back
  • Guest arrives — you hope it's ready
  • Owner asks if the tub is being maintained
  • You call the vendor, then call the owner back
With Monashee
  • Booking comes in
  • We already have it
  • Verified clean, balanced and 100°F before arrival
  • You forward the photo report

Three steps removed from every single booking.

Three things you stop doing.

01

Telling us a guest is coming

We connect directly to your Airbnb and VRBO booking calendars. A reservation appears, we see the date, and the turnover goes into our route automatically. No texts, no notifications, no follow-up. Using different booking software? Just add us to your booking confirmation emails — one setting, once, and it works the same way.

Zero coordination required from your team.

02

Checking whether the tub is ready

Clean, balanced, 100°F before every check-in, verified every time.

If a tub isn't ready, that visit is free and we're on site within two hours. Guaranteed in writing.

03

Worrying about a cold snap

Below −20°C, every tub on your list is checked within 24 hours, automatically. Nobody has to call us.

If a tub in our care ever freezes, that unit's next season is free.

Monashee HT
Steaming hot tub on a snowy chalet deck in daylight
100°F · sanitizer 3 ppm · pH 7.4 · cover in good shape. Guests arriving Friday — ready.
Today 2:14 PM

And when an owner asks, you forward the answer.

After every visit we text a photo of the tub with the water readings — sanitizer, pH, temperature, and anything that needs attention. When an owner asks whether their tub is being looked after, you don't make a phone call. You forward a message.

Every cold tub becomes your phone call.

A guest complains, you call the owner, and the owner starts wondering what they're paying you for. That call is what we're actually here to remove and everything above exists so it never gets made.

What's included, per unit.

One flat per-unit rate. No per-visit invoicing, no surprise chemical bills.

Water care
Minimum 2× per week, all season
Guest-ready check
Before every check-in — clean, balanced, 100°F
Calendar sync
Airbnb and VRBO, or booking confirmation emails
Cold-snap checks
Every tub within 24 hours below −20°C
Chemicals
All included
Filters
2 new standard filters per unit, per season
Water changes
2 full changes per unit, per season
Startup & shutdown
Full startup and shutdown
Reporting
Photo and water readings texted after every visit
Response
On site within 2 hours if a tub isn't ready

Repairs — pumps, heaters, control boards — are diagnosed and coordinated, with parts and labour quoted separately. Specialty filters quoted at startup.

Portfolio pricing. Monthly invoicing.

Per-unit rates by portfolio size — competitive with anything on this mountain, invoiced monthly rather than prepaid. Per-visit overflow and emergency callouts quoted separately. Send us your unit list and we'll come back with numbers the same week.

Prefer to start with part of your book? That works too — take half the units this season and judge us against the rest.

Portfolio rate
Quoted by unit count
Billing
Monthly
Overflow / emergency
Per-visit, quoted separately

Booked in September, or booked in December.

Booked in September
  • Startups run November 1–15, in booking order
  • Your tubs are running before the mountain opens
  • Calendars connected before your first check-in
Booked in December
  • Startups scheduled around everyone already on the list
  • Switching providers during your busiest weeks
  • Connecting calendars mid-season, with guests arriving

The season is five months. There is no slow week to switch in.

Everything your owners will ask for.

Commercially insured for spa servicing

WorkSafeBC clearance letter available

Written service standards and response times

All three guarantees are in writing, with remedies attached. Worth asking your current provider for the same.

Send us your list.

Email or text the properties with hot tubs. We'll come back with per-unit pricing and a start date the same week.